Mohawk Industries TECHNICAL MANAGER in Pennsylvania

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

The Technical Manager directs all aspects of quality control related to the manufacture of through-body color porcelain mosaic tile to include incoming raw materials, process controls, ISO quality management system and a small team of lab technicians.

Major Functions and Scope:

  • Responsible for ISO Quality System, quality audits and reporting quality related KPI’s at daily operation meetings.

  • Applies technical background to evaluate new process technologies and advises Plant Manager on technical operations.

  • Ensures corrective measures are taken to maintain product quality standards.

  • Manages projects related to process improvement and new product introduction and monitors the research of new materials to improve processes and reduce costs.

  • Directs quality control audits and coordinates corrective actions when audits reveal operations outside control plan specifications.

  • Oversees body formulations for the process.

  • Resolves technical problems with regards to shade variations, surface defects, and other problems as needed.

  • Coordinates and oversees necessary training identified in technical areas using internal and external resources.

  • Monitors usage and supply of raw materials and follows established protocols to procure the needed inventory.

  • Serves as liaison between R&D / Marketing / Production regarding new product start-ups.

  • Researches and reconciles customer issues regarding manufactured products.

  • Establishes calibration of plant technical quality control equipment.

  • Ensures safe and healthy working conditions and ensures an organized work environment.

  • Coaches and reviews performance of direct reports.

Education & Knowledge:

  • Requires a Bachelor’s Degree in Ceramic or Materials Science Engineering; or closely related engineering field.

  • Requires knowledge of ISO quality management systems.


  • Minimum of 3-5 years’ experience in a ceramic technical role preferably in a manufacturing environment.

  • Prior experience in the tile industry preferred.

Core Competencies:

  • Strong written and verbal communications skills, organization, and the ability to prioritize.

  • Ability to analyze and interpret data.

  • Ability to mentor, train and coach direct reports and colleagues.

  • Good computer skills in Microsoft Office applications; i.e. Excel, Word, Powerpoint, Internet Explorer, Outlook, etc.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth.

Company Match on 401k Employee Purchase Discount Tuition Reimbursement

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer committed to an inclusive workplace and a proud Drugs Don’t Work participant (EEO/AA M/F/D/V).