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Dal-Tile Corporation Supply Chain System Specialist II in Dallas, Texas

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is seeking a dynamic and detail focused Supply Chain System Specialist to be responsible for the quality of software development and deployment for customer service related applications.

The major functions and scope:

System Support Specialist are responsible for the quality of software development and deployment for customer service related applications. They are involved in performing automated and manual tests to ensure the software created by developers is fit for purpose. Some of the duties include analysis of software, and systems, mitigate risk and prevent software issues.

We are looking for a results-driven specialist to be responsible for designing and running tests on software usability. The specialist will conduct tests, analyze the results, and report documented observations. You may also interact with customer service contacts or developers to understand the requirements of the product/defect.

To be successful as a systems support specialist, you should have a working knowledge of software and test design, the capability to run through tests, and the ability to analyze the results. Ultimately, the tester should be result-driven, have good communication skills, and up-to-date knowledge of software programming and software test design. Additionally, development & execution of reports will be required. Assisting in all data elements supporting customer service life cycle interactions with customers.


  • Production troubleshooting

  • Launch new software applications

  • Test enhancements/fixes

  • Execute mass updates

  • Develop and conduct training sessions

  • Create Reporting (develop layouts; validation of data

Programs include but not limited to:

  • SAP (Systems Applications & Products)

  • (STO; SO; TM; Web-Dyn-Pro; EWM)

  • Sales Force (Service cloud; Communities Pro-Exchange)

  • Other: Domo/Service Cloud/SAP reporting

  • Red Prairie (WMS)

Competencies, Education and Experience:

  • Bachelor's degree preferred

  • 3 to 6 years of related work experience, preferably in Manufacturing, Distribution or Logistics environment

  • Proficiency in written and spoken English

  • Organizational

  • Detailed

  • Skeptical

  • Critical thinking

  • Teamwork

  • SAP and/or WMS experience preferred

  • After hour and weekend work required upon exception

Other Pertinent Job Information:

While performing the duties of this job, the associate is regularly required to stand, use hands, and reach with hands and arms. The associate is required to walk, stoop, kneel, crouch, or crawl. The associate may be required to sometimes sit, climb or balance. Reasonable accommodations may be made to enable individuals with disabilities to perform

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

ReqID : 51006

Business Unit : Dal-Tile

Department : Distribution and Logistics (DISTLOG)

Job Type : Professional Opportunities