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Dal-Tile Corporation Regional Credit Assistant in Dallas, Texas

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

The Regional Credit Analyst assists the Regional Credit Manager, in supporting both internal and external customer relationships. Follows credit and collection policies, procedures and practices as outlined. Makes collection calls on over due accounts, researches and resolves customer charge backs, reconciles customer accounts, and applies payment.


  • Make Collection calls on overdue accounts.

  • Release customer orders.

  • Research and resolve customer chargebacks,

  • Determine the root cause of customer chargebacks and, as needed, work with both internal and external customers to limit their occurrence.

  • Reconcile customer accounts, issue credit memos, and apply payments.

  • Provide administrative support for assigned area including, but not limited to – aging reports, filing, and correspondence, account write-off, account reconciliation, credit balance refunds, NSF Checks, communication within and outside of department, etc.

  • Maintain all assigned accounts within established performance standards; actively participate and contribute to group quality improvement processes.

  • Prepare spreadsheet analysis of accounts

  • Process Experian reports for Credit Limit Increases.

  • Provide credit references for customers as needed.

  • Perform other related duties as assigned.

Education and Experience:

  • High school diploma or GED.

  • SAP experience preferred.

  • Knowledge of lien laws a plus

  • Moderate experience using MS Access preferred.

  • 3 or more years of experience in A/R (collections & customer account reconciliation)

  • Cash application experience preferred.

  • Proven ability to work as a member of a team

  • Excellent verbal and written communication skills.

  • Solid typing and 10-key data entry skills.

  • Ability to work independently, analyze information, seek solutions, and multi-task with a high degree of accuracy.

  • Strong ability to interface with all company departments as necessary.

Additional Information:

While performing the duties of this job, the associate is regularly required to stand, use hands, and reach with hands and arms. The associate is required to walk, stoop, kneel, crouch, or crawl. The associate may sit, climb or balance, talk or hear. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

ReqID : 49565

Business Unit : Dal-Tile

Department : Finance (FIN)

Job Type : Professional Opportunities