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Dal-Tile Regional Credit Assistant in Dallas, Texas

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

The Regional Commercial Credit Assistant will assist the Regional Credit Manager, in supporting both internal and external customer relationships. You will have the opportunity to work closely with one of Dal-Tile’s most valuable resource -- our customers. Our customers will rely on you for problem solving. This position is ideal for someone with past customer service and collections experience. The Regional Commercial Credit Assistant follows credit and collections policies, procedures to help our customers keep their accounts organized. Our Credit Department fosters a team based work environment, where you are encouraged to expand your skills and learn from a talented group of credit professional.

Responsibilities:

  • Makes collection calls on overdue accounts.

  • Researches and resolves customer charge backs.

  • Reconciles customer accounts and cash applications.

  • Provides administrative support for assigned area including, but not limited to -- aging reports, filing, correspondence, lien wavers, write offs, account reconciliation, refunds, NSF checks, communication within and outside of department, etc.

  • Maintains all assigned accounts within established performance standards; actively participates and contributes to group quality improvement processes.

  • Timely completion of lien and bond waivers and releases.

  • Performs other related duties as assigned

Education and Knowledge:

  • High School Degree or GED

  • Familiarity with lien and bond rights and lien waivers is a plus

  • Moderate to advanced skills in MS Word and MS Excel

Experience:

  • 2+ years hands on analysis and collections experience

  • Proven ability to work as a member of a team

Competencies:

  • Ability to perform effective written correspondence

  • Excellent verbal and written communication skills

  • Ability to work independently, seek solutions and handle multiple priorities simultaneously

  • Strong ability to interface with all company departments as necessary

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Company Match on 401k

Employee Purchase Discount

Tuition Reimbursement

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

Req Id: 24997

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