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Dal-Tile Regional Credit Assistant- Home Centers in Dallas, Texas

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

DalTile is seeking a dynamic Regional Credit Assistant – Home Centers to assist the Regional Credit Manager in supporting both internal and external customer relationships. This team member will follow credit and collection policies, procedures and practices as outlined. This associate will make collection calls on overdue accounts, research and resolve customer chargebacks, reconciliation of customer accounts, and cash applications.

The major function and scope:

  • Contacts assigned customer to obtain payment of past due invoices.

  • Provides proofs of delivery and packing slips to customers as required for payment.

  • Researches and resolves customer chargebacks and fines

  • Issues credit memos, performs cash application and account reconciliation

  • Provides additional administrative support for assigned area including, but not limited to – aging reports, filing, correspondence, communication within and outside of department, etc.

  • Maintains all assigned accounts within established performance standards; actively participates and contributes to group quality improvement processes

  • Prepares spreadsheet analysis of accounts

  • Works across departments to identify and resolve billing errors

  • Updates procedural manual as policies and procedures change

  • Performs other tasks assigned by the credit manager

Knowledge, Education and Experience:

  • College degree preferred.

  • SAP experience preferred.

  • Advanced MS Suite skills ( MS Access, MS Excel and MS Word)

  • 3 or more years of A/R (collections & customer account reconciliation) specializing in “Big Box” retailers.

  • Cash application experience preferred

  • Proven ability to work as a member of a team.


  • Excellent written and verbal communication skills

  • Solid typing and 10-key data entry skills.

  • Ability to work independently, analyze information, seek solutions, and multi-task with a high degree of accuracy.

  • Strong ability to interface with all company departments as necessary.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Company Match on 401k

Employee Purchase Discount

Tuition Reimbursement

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

Req Id: 24991