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Dal-Tile ASSISTANT SSC MANAGER in Charlotte, North Carolina

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

DalTile is seeking an Assistant SSC Manager to ensure daily store operations are performed in accordance with company policies and procedures with administrative responsibility for 1 or more SSC’s.

The major function and scope:

  • Trains and leads associates in areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes.

  • Coordinates delivery truck deliveries and maintenance.

  • May perform a variety of customer service, warehouse, and office administration duties as necessary.

  • Acts as the contact person for various computer systems such as ASI, JDE, PC, etc.

  • Provides feedback to management regarding staff performance evaluations.

  • Ensures customer confidence is achieved on a consistent basis.

  • Aligns achievements with corporate goals, standards and objectives.

  • Communicates the safety program goals and expectations and ensures associates are properly trained in the Safety Program.

  • May assume management responsibilities in the absence of the SSC or Stone Manager.

  • May perform other related duties as required.

Education and Experience:

HS diploma or 5+ yrs. relevant sales experience required. OR Bachelor's degree in Business or related field and 1-3 yrs. relevant sales experience

Competencies:

Strong interpersonal skills, excellent written and verbal communication skills. Analytical aptitude; time management and organizational skills. Proven training, teamwork, and leadership skills. Ability to “multi-task.” Demonstrated follow-up and follow-through skills. Must be proficient in MS Word, Excel and PowerPoint. Must be Dal-Tile certified to operate powered industrial trucks.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Company Match on 401k

Employee Purchase Discount

Tuition Reimbursement

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

Req Id: 25073

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